Testimonials
Reviews about us
Farr and his entire team are simply outstanding! Great communication, the team honored schedules and were respectful of my time. They are professional, knowledgeable, and are willing to answer questions and they took the time to understand what my expectations were. Simply a pleasure to work with I got to know the entire team; all good people. The deliverable is very fast and bulletproof. This service just works.Albert Prast
PATHFINDER INTERNET SERVICE IS A GIFT FROM THE HEAVENS! Our prior internet provider was less effective than early '90's AOL Dial-up. Pathfinder swept in and SAVED OUR SANITY with a dazzling installation that required skill and innovation. #NoLongerAPrairieGirlCaitlin Reeves
I am thrilled with the pathfinder service and highly recommend them. We suffered through satellite service for years and this is infinitely faster. We can now stream movies which was impossible before this service. Everyone we have dealt with has been extremely helpful. Thanks for brining us into the 21st century!Colleen Carvelli
Having tried Visionary for the past 6 months perhaps - I was infuriated when on a Friday afternoon the internet dropped and there was nothing they could do about it for another week at least as they are based OUT of this valley! I depend on the internet to keep my business in line. We called Pathfinder and they had us up and running the same day - NO comparison - No brainer - local is BEST!!!! Thank you!!Cheryl Sovich
Kearns KellyHaving tried Visionary for the past 6 months perhaps - I was infuriated when on a Friday afternoon the internet dropped and there was nothing they could do about it for another week at least as they are based OUT of this valley! I depend on the internet to keep my business in line. We called Pathfinder and they had us up and running the same day - NO comparison - No brainer - local is BEST!!!! Thank you!!
Way faster than what is available from competing services. Good customer service. Install tech was greatNick C
As most people right now, I am working from home and having internet speed issues with my other service provider. Pathfinder installed their service recently and I'm beyond pleased with the results! The tech who did the work for us was great too. I'd recommend Pathfinder to anyone!Jennifer Emig
As most people right now, I am working from home and having internet speed issues with my other service provider. Pathfinder installed their service recently and I'm beyond pleased with the results! The tech who did the work for us was great too. I'd recommend Pathfinder to anyone!Jen Emig
Our Internet from Pathfinder works great! When we video conference and others freeze from buffering our Internet works flawlessly. Love the service, great company, I recommend it to everyone.Charles Stubbs
I was skeptical of a new high speed, reliable internet service in our area. Pathfinder has exceeded my expectations with service, support, and price. Pathfinder staff is friendly, efficient, and knowledgable regarding our new service and overall service in this area. I would recommend Pathfinder to anyone is this area who has struggled to find a reliable internet solution.Ali Welch
I never leave reviews. But this company is one of the best I have ever dealt with. Outstanding customer service. You will not be disappointed.Jeffrey Erickson
Great service, by far the TOP technical support here in the valley. If you ever have trouble you have 24/7 Local (the key word) tech support that will fix the problem. You really can’t beat that! And the pricing and speed are great as well. If the price online says $59, it’s exactly $59 you will pay, no taxes (taxes included), no service charges.Patrick Wilson
We are so excited to have Pathfinder as an option in the Crystal River Valley! Running a business has been a challenge with the limited internet in our area at absurd prices through Century Link. Now Pathfinder has brought us consistent service, 10 times the speed, at a way more reasonable rate. We haven't experienced any outages, even after the last big snow storm!Molly Jacober
Pathfinders was able to restart our services within 24 hours of Comcast cancelling them incorrectly. They have been very helpful and professional while keeping our agency up and running at all hours and with 4 times the speed as before. Thank you!Amber DeLuca
Great service at a good price. Beats the previous provider in both regards.Mike Fleagle
Having now gone through three unsatisfactory long-term trials with ISPs here in Panorama Ranches, we are excited to now have a reliable service. The 40 Mbps we signed up for has been consistently available and their customer service has been excellent.David Thiel
We’ve had our PathFinder internet three months and couldn’t be more pleased. Thank you for being so easy to work with. Thank you for installing your fiberoptic cable on time and on budget. Thank you for the lightning speed Thank you for enabling us to ditch ViaSat. Thank you for enabling us to cancel DirecTV. Thank you for enabling us to remove both dishes off our roof. Thank you for enabling us to disconnect all but one landline. Thank you for enabling us to change home security services. Thank you for enabling us to cancel two Sirius subscriptions. Thank you for enabling us to use home security cameras. Thank you for enabling us to use the iCloud. Thank you for enabling us to download movies. Thank you for enabling us to use social media. Thank you for enabling us to use FaceTime. Thank you for letting us live in the 21st century !!Simon Pinniger
The Pathfinder fiber network has been exceptional so far. Throughput seems consistently better than expected and we’ve had a couple outages over the past few months on our Comcast business circuit that required us to fall back on the new Pathfinder fiber circuit. The Pathfinder fiber circuit has not gone down yet so that is very helpful. Also as a non-profit we are grateful for discounted pricing and have been satisfied with the tech support and setup. Thanks Pathfinder - Aspen Music Festival and SchoolFritz Grueter
Our experience with pathfinder has been excellent. The service is great. Even better is our interactions with the pathfinder employees who have treated us wonderfully. Highly recommended, we are very happy!Peter Carvelli
Thank you Pathfinder! An exceptional and stellar team! Finally a reliable internet provider in Redstone!Kathryn Alcala
We just got our internet fiber optic line connected from Pathfinder & we are totally in awe. Pathfinder delivered the service right when they said they would at the price quoted. After years of suffering with the slow speeds of our T-1 line we are now experiencing superior speeds & feel like we are finally in the 21st century!! If anyone is undecided whether to go for this or not I can say from our own personal experience - it is worth it. Your life will change overnight ! Annie & Michael KatzAnnie Katz
All aspects were positive from installation, problem solving, to billing!! No hesitation to sign up again.Susan Eoff
I use their service here in the Castle Creek area. I love the fact that we don't have to rely on satellite anymore. Pathfinder also is quick to resolve any issues or field any questions I have as well..... Thanks Pathfinder you saved my bacon with faster and more reliable speeds.Joel Greer
I live in a very rural area of Carbondale and also my house didn’t have good visual to towers until pathfinders. They established a connection even before going on my roof. I am in an HOA so the placement of the dish is important. I spray painted the arm before installation; the dish itself is very small; they were able to hide it between roofs. Everything, was fantastic and professional. I mistakenly tried Hughes Net! Worse possible service I’ve ever experienced! The dish is huge and they charge for data and don’t have an unlimited plan. Costs a future month to month. I also tried 3 of the other service providers and the installation would have required digging a trench from the highest location on my lot to the house; putting extenders on the roof to get the signal higher; installing the dish on the very front peak which would have been an eye sore to my neighbors. Thanks Pathfinders.HB
We moved from downtown Aspen to the Castle Creek valley around ten years ago, and have struggled with poor internet connections ever since. Most recently, we had ViaSat service, which was OK, but affected by weather on occasion. We had the largest service package and typically ran out of data halfway through the month, and had to buy more, so that was an expensive alternative. We recently were able to connect to Pathfinder's new fiber service in our valley, and have been very happy with the service so far. It's definitely the best alternative in our valley at the present time.Joseph Wells
After years of searching, only to be told by various Internet Service Providers that we are either out of their coverage area or subject to archaic bandwidth limits that would only be practical for an internet user of the 90s, Pathfinder delivered. Their techs came out ON TIME and were done with the entire installation in less than two hours. The service personnel that came to the property were incredibly professional and kept me in the loop about every single step of the installation procedure to ensure that it was 100% satisfactory before moving forward. The service has been EXACTLY as promised in terms of speed, and in the short time that we have been with them, the reliability has been flawless. Their online billing portal is also very modern and easy to use, a true first for any type of utility company. I cannot recommend Pathfinder highly enough. If you are unhappy with your current provider and are inside of Pathfinder's signal range, stop what you are doing and SWITCH! You will not regret it.Tanner Oates
Wish I would have switched sooner. I live up county road 112 and was using Hughesnet. Videos would take forever to load and download speeds were so slow. With Pathfinder, videos, streaming and gaming all work smoothly and with much quicker speeds than before. Also having no data caps is very nice. All the employees I’ve dealt with have been helpful and very knowledgeable. Would definitely recommend this to anyone looking for a new provider.Ryan Micheletti
At long last we're in the 21st Century! After suffering with data metering, extremely slow and unpredictable service and very high cost, we've replaced Verizon internet and CenturyLink DSL... Los Adobes had no better options... until now. Pathfinder provides an amazing product and awesome install and customer service. Can't speak highly enough! Thanks Pathfinder for providing exceptional, low cost high speed internet to rural areas of the Valley!David Berkowitz
Pathfinder did a very professional install job. The service has been in place for about a week at this point and it is operating exactly as expected/promised. You can't ask for better than that.Dan Feuerborn
Great solution for faster speeds and a good price in our rural area.rspeaker1
Install was easy as we used the existing Rise antenna mast. Needed to upgrade cable outside to UV protected CAT6. Speeds are better and system more stable. Getting Rise to cancel account took major effort!Jeffrey Dubin
This is an amazing ISP! We have lived in Old Snowmass for 13 years and have been tied down to limited service for so long. Our current speed is 5 times faster than what we had. I am also sold on the fact that there are no data caps. When you have a large family as we do it can stack up quickly. Pathfinder was very professional with the install and more than helpful.Travis Wingfield
The install was prompt and professional. Service has been very reliable.Chris Martin
Pathfinder do excellent job to speed up my internet!! Smooth and fast video download and upload. 5 stars internet service provider! Love it!Wanni Xiao
Fantastic service! Great internet speed and good people! Simple as that.Shawn Halme
Pathfinder install was quick, easy and incredibly faster than our old ISP. From 5Mbps to 50 in less than 2 hours. Will Highly recommend to everyone i know!!mike fried
Previously we had satellite internet service. It was slow and had easily reached limits. Now our internet speed is not an issue. The service has been excellent. I would highly recommend anyone to switch to this service.Henry Kagerer
When you live in the mountains, you start to expect that you won't have great internet service. That's been the case for my family for the past 6 years...until we started using Pathfinder that is. It's been nothing but consistent the whole time and has completely changed our lives in terms of getting to enjoy living off the beaten path while still having stellar internet. I would highly recommend using Pathfinder for internet in the Roaring Fork Valley. The people are great to work with and service is fantastic. Thank you, Pathfinder!Anna Zehnder
Best internet in Missouri Heights!mike Matchette
Before Pathfinder we had HughesNet. What a huge improvement!! The data caps that were put in us with HughesNet made it nearly impossible to accomplish anything online except for basic tasks like checking bank accounts and email. Once we switched to Pathfinder we were able to stream on multiple devices at a time without having to constantly check our data useage for the day. Having reliable internet also allowed us the opportunity to keep in touch better with relatives through video chat. I would highly recommend Pathfinder to anyone who is looking for reliable internet service in the Roaring Fork Valley.Kaytie Kagerer
Pathfinder has bought us into the 21st century, the service and speed are fantastic. And to top it all I don’t have to listen to my grand kids complain about not being able to stream movies when they come visit.Jan Rietdijk
The speed of our internet service is now superior and never goes down. Service when requested was at lightning speed. I'm very happyJulian Gershon jr
Great service and easy to work with. Dramatically improved our speed from a lame 3 MBPS to nearly 100 MBPS--and this is just the temporary solution! Looking forward to full implementation of broadband next summer in our remote and difficult to serve area.Marshall Hall
this service is amazing! we went from 4Mbps to 50! couldn't be happierHeinz Weiland
We are very pleased with our new internet service from Pathfinder. It is much faster than the previous one we had, great connection and speed. Everyone we dealt with was super friendly and professional. The technician who installed our service was very efficient and answered all my questions. I will definitely recommend Pathfinder Internet to my friends.Diann Owen
They are delivering everything they promised. Speed, bandwidth, and price. Something Rise Broadband never could do.Ted Bristol
Pathfinder has great customer service and very reliable, high speed services!Emily Eichele