Acceptable Use Policy
IN ORDER TO PROVIDE HIGH QUALITY CUSTOMER SERVICE AND TO INSURE THE INTEGRITY, SECURITY, RELIABILITY, AND PRIVACY OF PATHFINDER’S NETWORK, PATHFINDER HAS CREATED THIS ACCEPTABLE USE POLICY (AUP). THIS AUP APPLIES TO SPECIFY USE RESTRICTIONS APPLICABLE TO USERS OF THE SERVICE. THE CUSTOMER RECOGNIZES AND AGREES THAT THE THEN CURRENT VERSION OF THE AUP TO BE MAINTAINED BY PATHFINDER AND POSTED ON PATHFINDER’S WEBSITE WILL SUPERCEDE ALL PREVIOUS VERSIONS OF THIS DOCUMENT AND THAT CUSTOMER’S CONTINUED USE OF PATHFINDER’S INTERNET SERVICE WILL CONSTITUTE CUSTOMER’S ACCEPTANCE OF THIS POLICY AS IT MAY BE AMENDED.
BY USING THE SERVICE, THE CUSTOMER AGREES TO ABIDE BY, AND REQUIRE EACH USER OF THE SERVICE TO ABIDE BY, THE TERMS OF THIS AUP. ANY USER WHO DOES NOT AGREE TO BE BOUND BY THESE TERMS MUST IMMEDIATELY CEASE USE OF THE SERVICE.
PATHFINDER RESERVES THE RIGHT AT ITS SOLE DISCRETION TO IMMEDIATELY SUSPEND, TERMINATE, OR RESTRICT USE OF THE SERVICE WITHOUT NOTICE IF SUCH USE VIOLATES THE AUP, IS OBJECTIONABLE OR UNLAWFUL, INTERFERES WITH PATHFINDER’S SYSTEMS OR NETWORK OR THE INTERNET OR OTHERS’ USE OF THE SERVICE.
The Service is designed solely for use in Customer’s home or business. Customer is responsible for any misuse of the Service that occurs through Customer’s account, whether by a family member, guest, employee of Customer’s business or any other authorized or unauthorized third-party. Customer must take steps to ensure that others do not gain unauthorized access to the Service. Customer is solely responsible for the security of (i) any device Customer chooses to connect to the Service, including any data stored or shared on that device and (ii) any access point to the Service. If the Customer sells or resells advertising or web space to a third party, then the Customer will be responsible for the content of such advertising or on such web space and the actions of such third party. Customer will not resell or redistribute, or enable others to resell or redistribute, access to the Service in any manner, including, but not limited to, wireless technology, except as expressly provided in any Service Order Agreement. Pathfinder reserves the right to immediately suspend or terminate the Service for failure to comply with any portion of this provision or this policy, without prior notice.
- PROHIBITED ACTIVITIES USING THE SYSTEM, NETWORK, AND SERVICE
Any activity or use of the Service which violates system or network security or integrity are prohibited and may result in criminal and civil liability. Such violations include, without limitation, the following:
- Unauthorized access to or use of data, systems, or networks, including any attempt to probe, scan, or test the vulnerability of a system or network, relay communication through a resource, or to breach security or authentication measures without express authorization of the owner of the system or network.
- Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner or network.
- Interference with service to any user, host, or network, including but not limited to: mail bombing, flooding, or distributed denial of service (DDoS) attacks.
- Forging the header of any transmitted information packet, email, or Usenet posting.
- Modifying or tampering with any hardware, software, or configuration provided by Pathfinder including but not limited to: routers, switches, access points, wireless gateways, security devices and cable modem configuration files.
- Reselling or otherwise redistributing the Service.
- Disrupting any aspect of the Service through any means.
- Excessive use of bandwidth, that in Pathfinder’s sole opinion, places an unusually large burden on the network or is deemed by Pathfinder to be above normal usage. Pathfinder has the right to impose limits on excessive bandwidth consumption via any means available to Pathfinder.
- Running any type of server on Pathfinder’s system that is intentionally used to disrupt other users of the Service or users of the Internet in general.
- NO ILLEGAL OR FRAUDULENT USE
The Service may be used only for lawful purposes. Customer will not use or allow others to use the Service in any manner that is in violation of any applicable federal, state, local, or international laws or regulations or to promote, engage in, or enable illegal activity or conduct that violates or infringes upon the rights of any person. Transmission or distribution of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret, or other intellectual property rights used without proper authorization, and material that is obscene, illegal, defamatory, constitutes an illegal threat, or violates export control laws. Furthermore, use of the Service to impersonate a person or entity is not permitted.
- NO COPYRIGHT OR TRADEMARK INFRINGEMENT
Customer may not upload, post, route, transmit, link or otherwise make available on or via the Service any material protected by copyright in a manner that infringes that copyright. Customers should be aware that they may be legally liable for engaging in any such activity. Customers who are alleged to have engaged in activity that may constitute copyright violation will receive a notice alerting them each time that such activity has been detected in connection with their account, and requesting that they take steps to ensure that any violation ceases. In response to allegations of copyright violation against a Customer that Pathfinder receives, Pathfinder will provide such Customer with information about the alleged violation.
In accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), Pathfinder’s policy is to terminate, in appropriate circumstances, the Pathfinder Internet service of any subscriber who is a repeat infringer. Each Customer agrees that, if he or she is terminated pursuant to this policy, he or she will not attempt to establish a new account with Pathfinder under any name, real or assumed, without Pathfinder’s permission.
- NO SPAM
Users may not send any unsolicited bulk email or electronic communication including, but not limited to, instant messenger programs, IRC, Usenet, etc. that promotes or advertises a cause, opinion, money making opportunity, or the like that the recipient did not specifically request from the sender (“Spam”). All commercial email messaging must comply with the Federal, State, and Local law, such as the CAN-SPAM Act. These communications do not necessarily have to pass through the Service’s email infrastructure – it only needs to originate from a Service User.
Pathfinder maintains a zero-tolerance policy on Spam for all of its Internet products and may take immediate action against users violating this AUP. Pathfinder reserves the right to impose certain limitations on use of the Service’s email as applicable.
The Services may not be used to collect responses from unsolicited communication regardless of the communication’s origination. Moreover, unsolicited communication may not direct the recipient to any web site or other resource that uses the Service and the user may not reference the Service in the header or by listing an IP address that belongs to the Service in any unsolicited communication even if that communication is not sent through the Service or its infrastructure.
Users may not send any type of communication to any individual who has indicated that he/she does not wish to receive messages from them. Continuing to send email messages to anyone that has expressly requested not to receive email from a user is considered to be harassment. Customer is responsible for maintaining confirmed opt-in records and must provide them to Pathfinder upon request. The term “opt-in” means that recipient has signed up for mailings voluntarily.
- NO SYSTEM DISRUPTION
Customer will not use, or allow others to use, the Service to disrupt, degrade, and/or otherwise adversely affect Pathfinder’s network or computer equipment owned by Pathfinder or other Pathfinder customers.
- SECURITY/ABUSABLE RESOURCES
User is solely responsible for the security of any device connected to the Service, including any data stored on that device. Users shall take all necessary steps to avoid actions that result in the abuse of a resource on their network. Examples of abusable resources include but are not limited to: open news servers, open SMTP servers, insecure routers, wireless access and insecure proxy servers. Upon notification from Pathfinder, users are required to address the problem in a timely fashion. Failure to address an issue after notification will be considered a violation of this AUP.
- NO “HACKING”
Customer will not use, nor allow others to use, the Service to access the accounts of others or to attempt to penetrate security measures of the Service or other computer systems (“hacking”) or to cause a disruption of the Service to other on-line users. Customer will not use, nor allow others to use, tools designed for compromising network security, such as password-guessing programs, cracking tools, packet sniffers or network probing tools.
- NETWORK MANAGEMENT
Pathfinder reserves the right to use a changing variety of reasonable network management techniques including but not limited to (i) allocation of a fixed maximum amount of bandwidth to non-customers seeking to upload peer-to-peer files from Customers; (ii) utilizing STM technology to prioritize traffic during times of peak congestion; and (iii) implementing filtering and spam detection techniques to manage reliable email sources and mitigate Spam. In limited instances, these techniques may affect the throughput rate at which Customers may send and receive data, non-customers’ ability to establish session connections within the network (such as peer-to-peer sessions), or result in the delay of certain traffic during times of peak congestion.
Users must take appropriate action to prevent their systems from becoming infected with and/or distributing computer viruses such as but not limited to worms, “Trojan horses”, denial of service attacks bots. Pathfinder will take appropriate (as determined by Pathfinder in its sole discretion) action against users infected with computer viruses or worms to prevent further spread.
Pathfinder reserves the right to investigate violations of this AUP, including the gathering of information from the Customer or other users involved and the complaining party, if any, and the examination of material on Pathfinder’s servers and network. Pathfinder prefers to advise users of AUP violations and any necessary corrective action but, if Pathfinder, in its sole discretion, determines that a user has violated the AUP, Pathfinder will take any responsive action that is deemed appropriate without prior notification. Such action includes but is not limited to: temporary suspension of service, reduction of service resources, and termination of service. Pathfinder is not liable for any such responsive action and these actions are not exclusive. Pathfinder may take any other legal or technical action it deems appropriate.
- NO WAIVER
The failure by Pathfinder or its affiliates to enforce any provision of this policy at any given point in time shall not be construed as a waiver of any right to do so at any future time thereafter.
- REVISIONS TO POLICY
Pathfinder reserves the right to update or modify this policy at any time and from time to time with or without prior notice. Continued use of the Service will be deemed acknowledgment and acceptance of this policy. Notice of modifications to this policy may be given by posting such changes to Pathfinder’s homepage, by email or by conventional mail, and will be effective immediately upon posting or sending. Customers should regularly visit Pathfinder’s website and review this policy to ensure that their activities conform to the most recent version.